ATHENS, Ga., March 9, 2005 - Carrier Transicold dealers have taken customer service to the Next Level. Expert and consistent service no matter which dealer a customer turns to for maintenance or repairs is the driving force behind the new Next Level service initiative.

    Among the main elements of The Next Level performance standards is a Dealer-to-Dealer Workmanship Warranty and new, customer-focused Maintenance and Repair Standards.

    "The Carrier Transicold dealer network is known for providing expert advice and service using only the highest quality replacement parts," said Tom Ondo, General Manager, Carrier Transicold Americas. "The Next Level service initiative assures that whether customers require emergency service or routine maintenance and repairs, they can always expect high performance in terms of response, quality of workmanship and consistent pricing from coast to coast and from Canada to Mexico."

    For more details on Next Level service, turn to the experts in the Transicold dealer network, or access the Carrier Transicold dealer locator at http://www.trucktrailerlocator.carrier.com.

    Carrier Transicold provides industry-leading transport temperature-control solutions with a complete line of equipment for refrigerated trucks, trailers and rail cars. Carrier Transicold is part of Carrier Corporation, the world’s largest manufacturer of heating, air conditioning and refrigeration systems and equipment. Carrier is a subsidiary of United Technologies Corporation (NYSE: UTX), provider of a broad range of high-technology products and support services to the aerospace and building systems industries.